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HTTP Handover Failure – Wisenet 9 Platform

Created by: Alex Dias (a.dias@hanwha.com)
Created time: November 2025
Last edited time: November 2025
Product Category: Camera
Resolution Status: Planned
ZD KB Article URL: here

1. Issue

A bug has been identified on Wisenet 9 cameras where HTTP handover commands to an IP speaker fail during analytics-triggered events.
The camera does not complete the authentication process and playback does not trigger.

Handover failure logs show:

  • 401 Unauthorized responses

  • ParseResponse failure during digest challenge

The same HTTP command works correctly on Wisenet 7 models.


2. Reproduction Summary

Platform Models Tested Firmware Result Notes
Wisenet 7 PNB-A9001LP 2.xx Success Handover triggers playback normally
Wisenet 9 XND-A8084RV, XND-A9084RV, XNO-A9084R 25.01.04 Fail Speaker returns Digest challenge > no Authorization header sent

Conditions:

  • IVA or motion rule triggers HTTP handover

  • Speaker returns repeated authentication challenge

  • Playback never executes

Handover issue confirmed consistently on all tested Wisenet 9 models.


3. Root Cause

When receiving Digest Authentication challenge from the IP speaker, Wisenet 9 firmware did not generate the required Authorization header.

Consequences:

  • Digest authentication handshake does not complete

  • Handover packet parsing fails

  • Speaker blocks playback trigger


4. Resolution Status

The issue has been corrected by development.

Fix included in test firmware:

Validation status:

  • Confirmed working internally (HVE)

  • Confirmed working by customer on-site

Planned schedule:

  • Fix will be included in the next official Wisenet 9 firmware release

  • Release planned end of November 2025


5. Affected Models

All Wisenet 9 series cameras that support HTTP-based handover functionality, including but not limited to:

  • XND-A80xx series

  • XND-A90xx series

  • XNV-A80xx series

  • XNO-A90xx series


Notes

  • Handover functionality remains fully operational on Wisenet 7 and prior platforms

  • Issue affects Wisenet 9 firmware only


Status: Resolved (Fix pending official release)